Escape 60 – Terms of Use

Effective Date: July 29, 2025

Welcome to www.escape60.com (“Website”), operated by Escape 60 Inc., located at 1638 10 Ave SW, Calgary, AB T3C 0J8. By accessing or using our website, services, or booking an event with us, you agree to comply with and be bound by the following Terms of Use.

1. Use of Our Services

Escape 60 offers real-life escape room experiences and event bookings. By using our services, you affirm that you are at least 18 years old or have the consent of a parent or legal guardian.

2. Booking and Payments

All bookings are subject to availability. Payments made via the website are final and non-refundable, except as required by applicable law. No-shows or late arrivals may result in forfeited bookings without refund.

3. Cancellations and Rescheduling

Please contact us at (587) 430-0880 or via our website to request rescheduling. Changes requested less than 24 hours before a booking may not be accommodated.

4. Marketing and Communications

By submitting any form, event inquiry, or calendar booking on our website, you consent to receiving text messages and emails from Escape 60 related to bookings, promotions, and special events. You may opt out at any time by replying “STOP” to any text message or contacting us directly. Please allow up to 72 hours for removal from our messaging system.

5. Code of Conduct

All guests must behave respectfully toward staff, property, and other patrons. We reserve the right to remove anyone from our premises for inappropriate behavior, including but not limited to vandalism, intoxication, harassment, or failure to follow game instructions.

6. Intellectual Property

All content on this Website, including logos, graphics, images, and text, is the property of Escape 60 and may not be copied, reproduced, or distributed without express written permission.

7. Limitation of Liability

Escape 60 is not liable for any direct, indirect, or incidental damages resulting from the use or inability to use our services, including personal injury or lost property, except where such liability cannot be excluded under law.

8. Changes to Terms

We may update these Terms at any time. Continued use of our services after changes are posted constitutes acceptance of the revised terms.

Escape 60 – Privacy Policy

Effective Date: July 29, 2025

Escape 60 Inc. (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect information you provide when using www.escape60.com or visiting our location.

1. Information We Collect

We may collect the following types of personal information:

Name, email address, and phone number
Billing and payment details
Event booking preferences
Communication preferences
Technical data (e.g., IP address, browser type)

2. How We Use Your Information

We use your personal data to:

Process and confirm bookings
Communicate with you about your visit
Send promotional emails or text messages
Improve our services and customer experience
Comply with legal obligations

3. Marketing & SMS Consent

By filling out any form, contact request, or calendar booking on our website, you agree to receive marketing communications from Escape 60, including promotional emails and text messages. These may include offers, event updates, and reminders.

You may opt out of marketing texts at any time by replying “STOP.” Please note, it may take up to 72 hours for your number to be removed from our messaging list.

4. Data Retention

We retain personal data only as long as necessary for the purposes described, including legal, regulatory, or operational requirements.

5. Sharing Your Data

We do not sell or rent your personal information. We may share limited information with third-party service providers (e.g., booking software or payment processors) solely to perform services on our behalf.

6. Security

We take reasonable steps to safeguard your information using industry-standard security practices. However, no system is 100% secure, and we cannot guarantee the absolute safety of your data.

7. Access and Control

You may request access to, correction of, or deletion of your personal information by contacting us at:

Escape 60

📍 1638 10 Ave SW, Calgary, AB T3C 0J8

📞 (587) 430-0880

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. All changes will be posted on this page with an updated effective date.